We had a meeting with our rep from one of our most important business partners today: the US Post Office. Cynthia has been a great resource for us over the years. Even though she is retiring in 3 days, she drove out to see us to have one last meeting and introduce us to our new rep Carl. So helpful!
The USPS is one of our most important business partners because it serves our needs on several levels.
First, they provide very economical rates for our customers. Since most of our products are small and don’t weigh very much, USPS is a far better economic choice than UPS or FedEx.
Second, the speed with which packages get delivered, whether with First Class Parcel, Priority or Express mail, is consistently faster than the other options.
Third, they provide some of our shipping boxes and envelopes free of charge, which helps to keep our prices down.
Every package we ship through USPS is trackable, even the 1st class boxes. This helps keep our shipping process transparent, and allows our customers to see exactly where their package is once it leaves our hands.
Every year we review rates and compare them to UPS and FedEx, and every year we stick with the Post Office. Even when rates go up on occasion, the price of shipping through the Post Office is still well below the other options.
Thalia Oster, JD
Founder and COE (Chief of Everything)