The Doctor's Toolbox

Hi. My name is Thalia. My title at Myfootshop.com is COE (chief of everything). I'm your contact person for any questions you may have about Myfootshop.com. My job is to help you practice faster and better. The staff at Myfootshop.com is intimately familiar with podiatry, pedorthics and orthopedics. We know the challenges that you face just trying to get through a day of practice. Our job is to help.

We like to think of Myfootshop.com as your internet based corner drug store. We fill your prescriptions for foot and ankle products and help your patients with any questions they may have.

Where do you start with The Toolbox? First, be sure to read the FAQ's section below. Second, take advantage of our Profiles in Excellence program to highlight your practice. And if you do have any questions, feel free to contact me directly. We look forward to your input and suggestions for more tools that we can put in The Toolbox.

We look forward to working with you. Thalia

Toolbox FAQ's

1. I have a patient in my office that needs a product. How do I describe to them the product that they need?
First, be sure to bookmark this page and our index page in your favorites section for future reference.
Then there's several options that you can use to refer your patients for products;

    A. Open Myfootshop.com on the internet, go to The Doctor's Toolbox, select the appropriate product page and print the page.
     B. Write out the name of the product on your Rx pad with the web address or toll free number to Myfootshop.com.
     C. Request our pre-made Rx pads and write out the name of the product.
     D. Assist older or disabled patients by having your staff call us to place an order. 1-888-859-8901.

2. Do you have a catalog? No, we don't. Our catalog is web based to (a) keep the cost of our products as low as possible and (b) save a few trees. Yup, we're big believers in going green.

3. Are there shipping or handling costs for your products? We have no handling costs. Our shipping charges are merely a pass through charge on what USPS charges us for shipping. We make no profit from shipping. Most packages ship USPS Priority mail and leave the warehouse within 24 hours.

4. If I have a question about a product, who can I contact? Call us directly at 1-888-859-8901 or contact me via email for support. Our business hours are 9-5pm EST Monday-Friday.

5. What if my patient is not happy with the product(s) that they receive? Have them contact us directly. We'll handle all returns so you never have to hassle with returned items.

6. Is there any charge to be listed in the Myfootshop.com Profiles in Excellence? Nope. It's a free service for you in which you can profile your practice. Profiles in Excellence also creates an inbound link to your practice web site. Reciprocal links back to Myfootshop.com are greatly appreciated.

7. You'll send me Rx pads? Yup. They're a standard Rx pads with the name of Myfootshop.com, web address and toll free number for Myfootshop.com. It's an easy way for you to refer your patients for the products that they need. Just jot down the product that they need and hand it to the patient to order once they get home. We'll take care of the rest.

8. Tell me more about your associate program. You can earn 10% by adding an associate page to your web site. Visit our associate program page for more information.

9. "Doc, I'd like to think about that surgery that you're recommending. Do you have anyone that has had this surgery that I could talk to?" Our discussion forum is a sounding board for your patients. They can share in the experiences of others and get a better impression of the peri-operative aspects of care associated with their particular procedure. Our golden rules; (1) We never diagnose, (2) We support existing treatment plans (3) We remain objective. In most cases, The Foot Talk Forum acts as a resource and sounding board for folks who are looking for more information about their foot problem or foot surgery.

10. Can I buy products in bulk for you? Sure can. Check our volume discount page for more information. Our primary focus is consumer sales, but we're happy to help you where we can.