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Product selection
- We go to great lengths to
match our products with the conditions described throughout
Myfootshop.com.
Our goal is to guide you into
the popper choice of product.
Myfootshop.com is staffed by a
board certified podiatrist who is available in our discussion forum to
help you select the best products for your foot problem. Simply go
to The Foot Talk Forum,
and ask your question in our discussion forum on product support.
Why don't you
offer a catalog? - Catalogs are expensive to produce and
mail. We simply don't want to pass on the cost of a catalog to our
customers. As a web based business, our catalog is on-line.
Second, catalogs consume horrendous amounts of paper. We're doing
our part to limit deforestation.
Do
you ship internationally? Sure do. Costs for
international shipping are easy to calculate. Simply begin the
ordering process and complete the order up to and including the shipping
page.
Will I
pay a VAT tax, import fee or brokerage fee? (international orders) -
If they apply, yes. Brokerage
fees, import duties, VAT, or any other tariff, levy or fee are not
included in the purchase price or the shipping and handling charges.
Such fees and taxes are the responsibility of the receiving party. To
find out what taxes or fees will be applied to your order from
Myfootshop.com, please contact you local tax authority.
Shipping and handling - In order to keep your final cost as low as possible,
all orders are shipped exclusively via The United States Postal
Service from our fulfillment center in central Ohio, U.S.
Domestic
orders: Shipping rates for purchases at
Myfootshop.com are based upon the total item weight of your order and
are calculated in real-time according to the current published USPS rates
to your location. Parcel Post, Priority Mail and Express Mail are available to all 50 of the United States. Orders with a subtotal of
$75.00 or more qualify for free USPS Priority Mail shipping. Free
shipping is only available for domestic orders and APO's. Free
shipping cannot be applied to Express or other expedited shipping
methods.
International
orders: Shipping rates for purchases at
Myfootshop.com are based upon the total item weight of your order and
are calculated in real-time according to the current published USPS rates
to your location. Global Express and
USPS Global Express Guaranteed
Non-Document Service
options are available to most international destinations.
Handling charges may be applied to a
limited number of items that are oversized or are heavy. These
items often require individualized packing and transfer to USPS.
Will I receive a
order tracking number? Order tracking numbers are
available upon request.
When will my
package ship? Most orders ship within 24 hours. Special
order items ship in 5-6 days.
How fast is USPS
Express shipping? USPS Express shipping can reach most areas
of the US in 1-3 days. Rural areas are most susceptible to delays.
When requesting USPS Express shipping, it's important to remember that
your item will not ship until your order clears credit card processing.
In some cases, credit card processing can take up to 24 hours to
complete.
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